Reviews
June 6, 2019
"There were a couple issues with our recent purchase of a 2011 Toyota Prius that affected an otherwise decent experience. Coats sold us a car with a burned out headlamp and no windshield washer fluid. While we can fix those easily ourselves wouldn't they have checked that beforehand? Also the car had a dead battery and had to be charged before we test drove it, again, an wierd thing if they are caring attentively for their inventory. Other than that the prices were competitive and the sales staff were low key, friendly and not pressuring.... Follow-up message. The dealer has told us he would send compensation for the bulb and our inconvenience. That was a good gesture and restored our good opinion about this dealer. We would purchase from them again.
Received compensation promptly. Excellent communication with the staff at Coats. Besides the minor inconveniences, the customer service is excellent, professional and friendly. We would definitively do business with Coats again! Thank you!!!"
June 6, 2019
2025-05-25 | 11:00:18
"There were a couple issues with our recent purchase of a 2011 Toyota Prius that affected an otherwise decent experience. Coats sold us a car with a burned out headlamp and no windshield washer fluid. While we can fix those easily ourselves wouldn't they have checked that beforehand? Also the car had a dead battery and had to be charged before we test drove it, again, an wierd thing if they are caring attentively for their inventory. Other than that the prices were competitive and the sales staff were low key, friendly and not pressuring.... Follow-up message. The dealer has told us he would send compensation for the bulb and our inconvenience. That was a good gesture and restored our good opinion about this dealer. We would purchase from them again. Received compensation promptly. Excellent communication with the staff at Coats. Besides the minor inconveniences, the customer service is excellent, professional and friendly. We would definitively do business with Coats again! Thank you!!!"
March 6, 2019
"I am writing this review after We bought our van last night from Coats Automotive. We couldn't be happier with our purchase.
Good prices with great selection. My husband was able to drive the car on his own no pressure from staff. This family business made this process very smooth and was very honest about all our questions before we decided to make the trip to visit. They also ensured we received the car clean, serviced & full of Gas. Thank you so much for making our day. I would really recommend these guys to anyone. Thanks again for your help."
March 6, 2019
2025-05-25 | 11:00:19
"I am writing this review after We bought our van last night from Coats Automotive. We couldn't be happier with our purchase. Good prices with great selection. My husband was able to drive the car on his own no pressure from staff. This family business made this process very smooth and was very honest about all our questions before we decided to make the trip to visit. They also ensured we received the car clean, serviced & full of Gas. Thank you so much for making our day. I would really recommend these guys to anyone. Thanks again for your help."
March 6, 2019
"Just bought the Ford Transit today. I and my wife was very happy about the experience there. Honestly, the shop doesn't look fancy, the staff (family members) don't have the nice looking uniform but they way they communicated was friendly, honest. Just so pleased about the experience."